Shipping policy
At ENUKS Beauty, we want every order to reach you safely and smoothly. Please review our shipping policy before placing your order.
Order Processing
Orders are processed Monday through Friday, excluding holidays. Please allow [1–3 business days] for order processing before your order ships.
Processing times may be longer during product launches, promotional events, and peak shopping periods. You will receive a shipping confirmation email once your order has been dispatched.
Shipping Rates and Delivery Times
Shipping rates and available delivery options are displayed at checkout based on your shipping address and order details.
Estimated delivery times begin once your order has shipped and are separate from processing time. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information when available. Please allow the carrier time to update your tracking status.
If your tracking information has not updated for several business days or your package appears delayed, please contact us for assistance.
Shipping Address and Order Changes
Please ensure your shipping address is accurate and complete before submitting your order.
If you notice an error, contact us as soon as possible at meagan@enuksbeauty.com. We cannot guarantee that an address change or cancellation can be made after an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your order arrives damaged, contains incorrect items, or appears to be lost in transit, please contact us at meagan@enuksbeauty.com with your order number and any relevant photos or tracking information.
We will review the situation and work with you to determine the appropriate next steps.
Delivery delays caused by shipping carriers, weather, customs, or other circumstances outside our control may occur. We will make reasonable efforts to assist you when issues arise.
International Shipping
ENUKS Beauty is currently establishing its international shipping availability. International shipping will be offered only to destinations available at checkout.
For international orders, customers may be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges unless these amounts are collected at checkout or otherwise stated.
International delivery times may vary due to customs processing and local delivery requirements. Customers are responsible for ensuring that their shipping information is accurate and that their order complies with applicable import requirements.
Incorrect Addresses and Undeliverable Packages
If a package is returned to us because of an incorrect address, an unsuccessful delivery, or other delivery issues, please contact us to discuss available options.
Additional shipping charges may apply to reship an order when permitted by applicable law.
Contact Us
For shipping questions or order assistance, please contact:
ENUKS Beauty
Email: meagan@enuksbeauty.com
Website: https://enuksbeauty.com
We appreciate your support and thank you for choosing ENUKS Beauty.